Richard and Sheryl Middleton have swapped corporate careers for the B&B world, at Buzzard House in Herefordshire. But tensions between self-taught chef Tina and cordon-bleu trained Sheryl crop up again, and the guests' expectations are high. The B&B has luxuriously appointed rooms, but Sam and Nathan think some of the basics are missing. At a pancake cook-off, the clash of characters between Tina and Sheryl is clear, but at dinner, a different side to Sheryl leads Tina to have a change of heart. After some guests have a broken night's sleep, the heat is on chef Sheryl at breakfast. But some formal service from Richard, and cold, soggy fritters threaten the high scores they're after. And at feedback time, comments about a corporate approach to hosting don't go down well.