The third visit is to The Riverside House Hotel in Mildenhall, where experienced hoteliers Ged Sharrocks and Suzanne Law offer a full hotel experience helped by their staff. Upon arrival, Kevin is still fuming after receiving his feedback, and rejects Suzanne's welcome. While the other B&Bers are impressed by their rooms, Kevin decides to leave his mark in his. The guests' head for heights is put to the test by an afternoon team-building exercise where Stacey and Gemma's competitive streak is revealed and Caroline and Stephen are not above a spot of cheating. Tensions are still high at dinner when Kevin gives the hosts a relentless grilling which very nearly turns nasty. At breakfast, the mood appears to have lightened - that is until the feedback is received.