Rachel accidentally breaks Joey's armchair (that he's named Rosita) and while they're out shopping for a new one, it appears that Rosita has magically "healed" herself. Meanwhile, Phoebe takes a temp job as a telemarketer for an office supply company and when her first client turns out to be suicidal, she goes out of her way to talk him out of it. Also, Ross and Monica find out that their parents are selling their childhood home.