On every flight, passengers place their lives in the hands of their captain whose human flaws are enough to bring down an aircraft. When BEA Flight 548 crashes just moments after takeoff, investigators unravel a tragic combination of human factors centered around the captain. Meanwhile, a captain's belligerence paralyzes the first officer on Northwest Airlink Flight 5719. And, it's the captain's hidden flaw that proves fatal for everyone on board Trans Colorado Flight 2286.